Qyx.ai, operated by Ai Data s.r.o., Graficka 3365/1, Smichov, 150 00 Praha, Czech Republic,
VAT: CZ21824541 is offered under the condition that users accept our terms, including this Agreement and related policies.
By using Qyx.ai Services, you acknowledge the rights related to Service-generated Assets and other relevant provisions. Familiarize yourself with our privacy policy. Qyx.ai and the user mutually agree to these terms for accessing the Services.
Contact: hi@qyx.ai
1. GENERAL PROVISIONS1.1 These general terms and conditions (hereinafter referred to as "Conditions") apply to the sale of products and services by the seller, which is Ai Data s.r.o., concluded with the buyer through means of remote communication via the seller's website interface.
1.2. The conditions further define and specify the rights and obligations of the seller and the buyer (hereinafter also referred to as the "customer").
1.3. The provisions of the terms and conditions are an integral part of the purchase agreement.
1.4. If the contracting party is a consumer (a person other than an entrepreneur who places an order in the course of their business activity), the relationships not regulated by the terms and conditions are also governed by the Civil Code (No. 89/2012 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.).
1.5. These terms and conditions are published on the seller's website and apply to the sale of products and services by the seller on the website www.qyx.ai.
2. ORDER AND CONCLUSION OF THE PURCHASE AGREEMENT
2.1. The product designation, description of its main characteristics, and price, including information about whether the price is with or without VAT, are provided on the selected webpage of the seller. In case the price is stated without VAT, the price including the applicable VAT rate is also subsequently stated. The price is always listed on the order form as well. The sales offer remains valid for as long as it is displayed on the web interface.
2.2 The sales form always includes information about the customer, the ordered product, goods or service, the price including the indication of taxes and fees, the payment method of the purchase price, details about the desired delivery method, and information about the costs associated with the delivery of the product or the provided service.
2.3. The contractual relationship between the seller and the customer arises upon the sending of the order (not only after the confirmation of the order). The order is submitted by the customer by clicking the "Confirm" button. From this moment, mutual rights and obligations arise between the customer and the seller, which are defined by the purchase agreement and these terms and conditions. By submitting the order, the customer confirms that they have familiarized themselves with these terms and conditions and that they agree with them. The condition for a valid electronic order is the completion of all required information and details specified in the sales form. The seller excludes the acceptance of an offer with an addition or deviation.
2.4. Information about the individual technical steps leading to the conclusion of the contract is evident from the ordering process, and the customer has the opportunity to review and potentially correct it before sending the order. The data provided in the order are considered correct by the seller.
2.5. The customer agrees to the use of means of distance communication when concluding the contract.
2.6. The contract is concluded in the English language. The contract, or the relevant tax document, will be stored in the seller's electronic archive for a period of 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third parties not involved.
2.7. The seller is obliged to provide or deliver the goods/service that the customer ordered, and the customer undertakes to take over the goods/service and pay the purchase price to the seller. The seller is released from the obligation to deliver the goods/service in case of stock exhaustion, of which the customer will be informed. 2.8. Ownership rights to the products/goods pass to the customer upon payment of the purchase price and their takeover.
3. PRICE, METHOD OF PAYMENT
3. PRICE, METHOD OF PAYMENT
3.1. The price of products, goods, and services, including information on whether the price includes VAT or not, is specified on the selected web interface of the seller. In the case of a price stated without VAT, the price including the applicable VAT rate is also provided. The price is always stated on the sales form.
3.2. For physical products, the customer is required to pay the costs associated with packaging and delivery along with the price. The price for packaging and delivery is always stated on the sales form if it is charged by the seller.
3.3. The seller will issue a tax document – an invoice – to the customer for payments made based on the contract, which serves as proof of the purchase of the product, goods, or service. METHOD OF PAYMENT
3.4. The customer pays the price of the product/goods and any costs associated with the delivery of goods electronically, via the method and account chosen in the sales form.
3.5. Electronic payment methods are connected to the payment gateway of Stripe Inc, which provides secure technology for accepting credit card payments and online bank transfers. Credit card numbers and online banking passwords are entered via a secure and trusted channel provided by Stripe Inc. and are not stored in any way on the website www.qyx.ai.
You can use the following payment options:
online payment by VISA, VISA Electron, MasterCard, Maestro
bank transfer based on the invoice
3.6. Payment is monthly, annual, or one-time (depending on the type of package and product).
3.7. The customer is required to pay the price along with the correct payment identification symbol; otherwise, the seller will not be able to identify the payment and provide the requested service on time.
3.8. The purchase price is due within 5 days from the conclusion of the contract (from the date of issuance of the first invoice), unless otherwise stated, the customer's obligation to pay the price for the product/goods or service is fulfilled at the moment the relevant amount is credited to the seller's account.
3.9. The customer is provided with a trial version lasting from 1 to 5 days according to the type of chosen plan, which can be canceled at any time during this period in the settings of their account. Unless otherwise stated and agreed, payment is made by credit card using the Stripe.com payment gateway.
4. TERMS OF DELIVERY
You can use the following payment options:
online payment by VISA, VISA Electron, MasterCard, Maestro
bank transfer based on the invoice
3.6. Payment is monthly, annual, or one-time (depending on the type of package and product).
3.7. The customer is required to pay the price along with the correct payment identification symbol; otherwise, the seller will not be able to identify the payment and provide the requested service on time.
3.8. The purchase price is due within 5 days from the conclusion of the contract (from the date of issuance of the first invoice), unless otherwise stated, the customer's obligation to pay the price for the product/goods or service is fulfilled at the moment the relevant amount is credited to the seller's account.
3.9. The customer is provided with a trial version lasting from 1 to 5 days according to the type of chosen plan, which can be canceled at any time during this period in the settings of their account. Unless otherwise stated and agreed, payment is made by credit card using the Stripe.com payment gateway.
4. TERMS OF DELIVERY
4.1. Access data will be provided by the seller to the customer only after the full purchase price has been paid, no later than within three days, usually immediately, unless stated otherwise.
4.2. In the case of books, the seller delivers the ordered goods according to size and weight via a commercial package of Czech Post according to the current price list, in the shortest possible time, usually within 2-10 working days from payment receipt. The delivery address is determined based on the customer's sales form. Delivery is considered fulfilled when the item is delivered to the address provided in the sales form.
4.3. For monthly or yearly plans, the customer is provided with a free trial version lasting 2 to 5 days. In the case of the trial version, the customer receives access to the full product without limitations, and even if they cancel and use the account during the trial period, no charges will be applied.
4.4. If there is no cancellation during the trial period, the client is obligated to pay for the Qyx.ai service if they wish to continue using it.
4.5. In the event that the client does not pay for the service after the trial period has ended, Qyx.ai is entitled to withhold the service until full payment has been made.
4.6. In the case of account suspension due to non-payment, Qyx.ai is entitled - if necessary - to delete data stored in the customer's account.
5. SECURING AND PROTECTING COPYRIGHTS
5. SECURING AND PROTECTING COPYRIGHTS
5.1. Access data to online products or the relevant URL is intended solely for the personal use of the customer. Access to the user account is secured by a username and password, potentially with an additional layer of security such as two-factor authentication. The customer is obliged to maintain confidentiality regarding the information necessary to access their user account for the online product or the provided URL. The seller bears no responsibility for the misuse of the username and password by third parties.
5.2. Products that the seller offers via the web interface, including their content, are subject to legal protection under copyright law. Any distribution or provision to third parties without the author's consent is prohibited. The right to use the copyright work can only be granted to the customer based on a licensing agreement. The customer is liable to the seller for any damage caused by the violation of copyright protection rights.
6. WITHDRAWAL FROM THE CONTRACT
6. WITHDRAWAL FROM THE CONTRACT
6.1. Withdrawal from the contract by the consumer If the buyer is a consumer, they have the right in accordance with the provisions of § 1829 paragraph 1 of the Civil Code to withdraw from the contract within fourteen days of receipt/delivery of the product, goods, without giving any reason and without any penalties. This right does not serve as a means of resolving complaints regarding the goods.
6.2. If you decide to withdraw within this period, please adhere to the following conditions: No later than the 14th day after receiving the product/goods, the seller must be sent a declaration of intent to withdraw from the contract. Withdrawal can be done electronically via email at hi@qyx.ai, or in writing to the seller's address specified in these terms and conditions above, always stating that the buyer is withdrawing from the contract and attaching a copy of the invoice - tax document. The buyer will be sent a credit note corresponding to the purchase price of the subscription or product. The amount will be refunded no later than 30 days after receiving the email with the withdrawal from the contract. In the case of a customer's withdrawal from the contract for an online educational product or membership, the withdrawal can be done electronically at hi@qyx.ai, and the seller is entitled to immediately deactivate the customer's access to the member section of the program and section upon receiving the withdrawal.
6.3. Withdrawal from the contract by the seller The seller is entitled to withdraw from the purchase agreement without unnecessary delay if it becomes apparent that the other party has breached the contract substantially. For the purposes of this contract, a substantial breach of this contract is considered to be: - a delay by the customer in paying the purchase price or a partial payment (installment) of more than 10 days after the due date; - breach of the obligation to protect copyright (Article 5 of the General Terms and Conditions) by the customer.
7. RIGHTS AND OBLIGATIONS FROM DEFECTIVE PERFORMANCE, COMPLAINTS
6.3. Withdrawal from the contract by the seller The seller is entitled to withdraw from the purchase agreement without unnecessary delay if it becomes apparent that the other party has breached the contract substantially. For the purposes of this contract, a substantial breach of this contract is considered to be: - a delay by the customer in paying the purchase price or a partial payment (installment) of more than 10 days after the due date; - breach of the obligation to protect copyright (Article 5 of the General Terms and Conditions) by the customer.
7. RIGHTS AND OBLIGATIONS FROM DEFECTIVE PERFORMANCE, COMPLAINTS
7.1. The rights and obligations of the contracting parties regarding the seller's liability for defects, i.e. rights from defective performance, are governed by the relevant generally binding regulations (in particular the provisions of § 1914 to 1925, § 2099 to 2117, and § 2161 to 2174 of the Civil Code).
7.2. The seller guarantees to the customer that the goods are free of defects upon receipt. If the item upon receipt does not comply with the purchase agreement, the customer has the right to require the seller to bring the product/goods into a condition compliant with the purchase agreement free of charge and without undue delay.
7.3. The customer must assert defective performance without undue delay with the seller, but no later than within two years from the receipt of the goods.
7.4. For complaints, please contact us by email at hi@qyx.ai. The complaint should include proof of purchase and a description of the defect. You will be informed by email about how your complaint has been resolved.
7.5. The customer may demand free elimination of the defect, an appropriate discount on the price, and if the nature of the defect does not allow for a disproportionate remedy (in particular if the defect cannot be remedied without undue delay), a request for a new item free of defects can be made. If repair or replacement is not possible, the customer may request a full refund of the purchase price based on withdrawal from the contract.
7.6. The complaint will be resolved without undue delay, no later than 30 days from the date the complaint was made, unless the seller and customer agree to a longer period.
7.7. The seller is not obliged to comply with the customer's claim if they prove that the customer was aware of the defect in the goods before receipt or caused it themselves. The seller is not liable for defects arising from normal wear and tear or failure to follow the instructions for use. Likewise, the seller is not liable for defects that may arise to the customer due to the buyer's slow internet connection, outdated internet browser, or uninstalled mandatory software required to run the web application or online product, which the seller cannot influence.
8. MONEY BACK GUARANTEE
8.1. Because we care about your satisfaction with our products, we offer you the option to withdraw from the contract with a money-back guarantee for selected products (Ai software) within a minimum of 14 days from the purchase, i.e. from the sending of the access link or URL address to the email address you provided, in case you are not satisfied with the product or find that the purchased online product is not suitable for you. Whether the guarantee is provided for a specific product, or whether the guarantee is offered with a period longer than 14 days, is specified on the web pages of the product you selected.
8.2. To withdraw from the contract in case of dissatisfaction, please send an electronic request to hi@qyx.ai stating that you are withdrawing from the contract, along with a copy of the invoice/tax document and the date of purchase.
8.3. Your money will be refunded in the same manner as it was received, within 30 days from the delivery of the email withdrawing from the contract and the confirmation of receipt of the corrective tax document sent to our email address. Upon receiving the request, your access to the product will be automatically deactivated.
9. DISCLAIMER OF LIABILITY By entering the Qyx.ai application, you understand that any use of the information from this software and the successes or failures resulting from it are solely in your hands, and Ai Data s.r.o. bears no responsibility for them. Ai Data s.r.o. hereby disclaims any responsibility for the accuracy of the information and the provided service.
All information about the AI software Qyx.ai is based solely on the author's own experiences. These experiences are subjective, and their interpretation may be incomplete and inaccurate; therefore, Ai Data s.r.o. is not responsible for any decisions or actions based on these recommendations. Ai Data s.r.o. and others do not bear any responsibility for any damage or harm caused by the use of information in our software. Throughout the duration of this membership in the online software, you are fully competent and fully responsible for your actions, behavior, and decisions. Your success depends not only on the knowledge gained in the course but also on factors that we cannot influence, such as your skills, opportunities, knowledge, abilities, market situation, business knowledge, health status, etc. Business is a risky activity that can lead to financial losses and life changes. All of this is solely in your hands. Ai Data s.r.o. is not responsible for any damage or harm caused by the use of information in the AI software Qyx.ai.
10. PERSONAL DATA PROTECTION
All information regarding the handling of personal data by Ai Data s.r.o. can be found on the website Qyx.ai
11. COOKIES
All information about the use of cookies in the Qyx.ai application can be found here: Cookies
12. DATA STORAGE, UNUSED TOKENS AND TRIAL VERSIONS
12.1 - Data Storage - Unless otherwise specified, TAi Data s.r.o. retains user data such as generated texts, audio, video, or images and other content created by AI only for a period of 3 months, during which you may freely download such content or work with it. Ai Data s.r.o. reserves the right to delete such data after 3 months to free up system resources for other users. Technology evolves, so often the data after 3 months may no longer be adequate for current outputs. In exceptional cases, we can make an exception if approved by Ai Data s.r.o. If interested, please contact us at hi@qyx.ai.
12.2 - Unused Tokens - Tokens are carried over to additional months or periods ONLY with active membership and subscription. If your membership is inactive, expired, or otherwise recorded as unpaid by Ai Data s.r.o. (for example, due to an unpaid invoice, failed card payment, etc.), we reserve the right to delete the remaining unused Tokens.
12.3 - Free Trial Version - In the case of utilizing a trial period, these Tokens will be deleted after payment for the subscription for the next period, and the user will receive Tokens based on the paid subscription they selected.
13. Fair Use Policy (FUP), limitations on the number of generations, use of bots, and misuse of the Qyx.ai system with automatic systems.
In Qyx.ai, we do not restrict users in any way; however, we apply some advanced filters to prevent the abuse of subscriptions and the use of automated systems known as bots. The use of automated systems, bots, or other software for abusing and excessively extracting the Qyx.ai application is prohibited without prior consent. In the event that it is discovered that such systems are being used by any users without our knowledge, we reserve the right to terminate such accounts and end all cooperation. Fundamentally, each user has access to 2000 generations per day, which we consider to be an absolute standard and a completely sufficient limit for all users (none of the regular users reach these limits). If this limit is not enough for you, simply write to our email: hi@qyx.ai and explain the reason for the requested increase, and we will review the request, which in most cases will be approved. We also reserve the right to immediately close user accounts and block access to the Qyx.ai application in the event of attempted unauthorized submissions of requests to our systems, attempts at excessive extraction, and similar actions.
14. USE OF THE Qyx.ai APPLICATION IN VIOLATION OF THE LAWS OF THE CZECH REPUBLIC AND THE EU. Ai Data s.r.o. reserves the right to suspend and terminate the use of the application for users who violate the applicable legislation of the Czech Republic and the European Union through its use, without prior notice.
8. MONEY BACK GUARANTEE
8.1. Because we care about your satisfaction with our products, we offer you the option to withdraw from the contract with a money-back guarantee for selected products (Ai software) within a minimum of 14 days from the purchase, i.e. from the sending of the access link or URL address to the email address you provided, in case you are not satisfied with the product or find that the purchased online product is not suitable for you. Whether the guarantee is provided for a specific product, or whether the guarantee is offered with a period longer than 14 days, is specified on the web pages of the product you selected.
8.2. To withdraw from the contract in case of dissatisfaction, please send an electronic request to hi@qyx.ai stating that you are withdrawing from the contract, along with a copy of the invoice/tax document and the date of purchase.
8.3. Your money will be refunded in the same manner as it was received, within 30 days from the delivery of the email withdrawing from the contract and the confirmation of receipt of the corrective tax document sent to our email address. Upon receiving the request, your access to the product will be automatically deactivated.
9. DISCLAIMER OF LIABILITY By entering the Qyx.ai application, you understand that any use of the information from this software and the successes or failures resulting from it are solely in your hands, and Ai Data s.r.o. bears no responsibility for them. Ai Data s.r.o. hereby disclaims any responsibility for the accuracy of the information and the provided service.
All information about the AI software Qyx.ai is based solely on the author's own experiences. These experiences are subjective, and their interpretation may be incomplete and inaccurate; therefore, Ai Data s.r.o. is not responsible for any decisions or actions based on these recommendations. Ai Data s.r.o. and others do not bear any responsibility for any damage or harm caused by the use of information in our software. Throughout the duration of this membership in the online software, you are fully competent and fully responsible for your actions, behavior, and decisions. Your success depends not only on the knowledge gained in the course but also on factors that we cannot influence, such as your skills, opportunities, knowledge, abilities, market situation, business knowledge, health status, etc. Business is a risky activity that can lead to financial losses and life changes. All of this is solely in your hands. Ai Data s.r.o. is not responsible for any damage or harm caused by the use of information in the AI software Qyx.ai.
10. PERSONAL DATA PROTECTION
All information regarding the handling of personal data by Ai Data s.r.o. can be found on the website Qyx.ai
11. COOKIES
All information about the use of cookies in the Qyx.ai application can be found here: Cookies
12. DATA STORAGE, UNUSED TOKENS AND TRIAL VERSIONS
12.1 - Data Storage - Unless otherwise specified, TAi Data s.r.o. retains user data such as generated texts, audio, video, or images and other content created by AI only for a period of 3 months, during which you may freely download such content or work with it. Ai Data s.r.o. reserves the right to delete such data after 3 months to free up system resources for other users. Technology evolves, so often the data after 3 months may no longer be adequate for current outputs. In exceptional cases, we can make an exception if approved by Ai Data s.r.o. If interested, please contact us at hi@qyx.ai.
12.2 - Unused Tokens - Tokens are carried over to additional months or periods ONLY with active membership and subscription. If your membership is inactive, expired, or otherwise recorded as unpaid by Ai Data s.r.o. (for example, due to an unpaid invoice, failed card payment, etc.), we reserve the right to delete the remaining unused Tokens.
12.3 - Free Trial Version - In the case of utilizing a trial period, these Tokens will be deleted after payment for the subscription for the next period, and the user will receive Tokens based on the paid subscription they selected.
13. Fair Use Policy (FUP), limitations on the number of generations, use of bots, and misuse of the Qyx.ai system with automatic systems.
In Qyx.ai, we do not restrict users in any way; however, we apply some advanced filters to prevent the abuse of subscriptions and the use of automated systems known as bots. The use of automated systems, bots, or other software for abusing and excessively extracting the Qyx.ai application is prohibited without prior consent. In the event that it is discovered that such systems are being used by any users without our knowledge, we reserve the right to terminate such accounts and end all cooperation. Fundamentally, each user has access to 2000 generations per day, which we consider to be an absolute standard and a completely sufficient limit for all users (none of the regular users reach these limits). If this limit is not enough for you, simply write to our email: hi@qyx.ai and explain the reason for the requested increase, and we will review the request, which in most cases will be approved. We also reserve the right to immediately close user accounts and block access to the Qyx.ai application in the event of attempted unauthorized submissions of requests to our systems, attempts at excessive extraction, and similar actions.
14. USE OF THE Qyx.ai APPLICATION IN VIOLATION OF THE LAWS OF THE CZECH REPUBLIC AND THE EU. Ai Data s.r.o. reserves the right to suspend and terminate the use of the application for users who violate the applicable legislation of the Czech Republic and the European Union through its use, without prior notice.
15. FINAL PROVISIONS.
15.1 Information about the existence, method, and conditions of out-of-court handling of consumer complaints, including information on whether a complaint can be addressed to a supervisory or state control authority. Out-of-court dispute resolution, mainly through mediation or arbitration; resolving disputes in this manner is based on the voluntary participation of both parties, objectivity, and impartiality of the proceedings. The supervisory and control authority of the state administration is the Czech Trade Inspection. The Czech Trade Inspection controls and oversees legal entities and natural persons selling or supplying products and goods in the internal market, providing services, or engaging in other similar activities in the internal market, providing consumer credit, or operating markets (marketplaces), unless this supervision is carried out by another administrative authority according to specific legal regulations (more information can be found in Act No. 64/1986 Coll., on the Czech Trade Inspection). If a consumer dispute arises between us as the seller and the consumer-customer, the consumer has the right to have it resolved out of court. The subject of out-of-court resolution according to Act No. 634/1992 Coll., on Consumer Protection, is the Czech Trade Inspection. All details regarding out-of-court resolution are provided on the website of the Czech Trade Inspection at www.coi.cz. The consumer may also use the online dispute resolution platform established by the European Commission at http://ec.europa.eu/consumers/odr/.
15.2 Effectiveness These business terms come into effect on September 1, 2025. Information is communicated via the website www.qyx.ai or other information channels, usually by email. The seller reserves the right to change these business terms at any time without prior notice.